Our Mission
At Innovative Ecom, our mission is to redefine how hospitality and retail businesses run through smart, connected technology.
We design, deploy, and support solutions that simplify operations, empower staff, and enhance customer experiences — from EPOS systems to full-service digital infrastructure.
Our goal is to make innovation accessible, reliable, and tailored for every business we serve.
Our Services
EPOS Installation
24/7 IT Support & Helpdesk
24/7 IT Support & Helpdesk
We specialise in the rollout of EPOS systems for hospitality and retail businesses, including full setup, hardware staging, and cloud-based POS deployment. Whether you’re launching a new site or upgrading legacy systems, we can manage it end-to-end, minimising disruption and maximising uptime.
24/7 IT Support & Helpdesk
24/7 IT Support & Helpdesk
24/7 IT Support & Helpdesk
Our dedicated support teams provide Tier 1 and Tier 2 helpdesk coverage with SLA-driven response and resolution times. We use, remote tools, and clear escalation paths to support POS systems, networking, and third-party integrations, available 7 days a week.
IT Consultancy
24/7 IT Support & Helpdesk
Network Infrastructure
With over a decade of experience delivering technology for high-street brands, we provide practical, delivery-focused IT consultancy. We manage full project lifecycles, from procurement and vendor coordination to rollout governance and post-go-live support.
Network Infrastructure
Network Infrastructure
Network Infrastructure
We design and implement secure, scalable networks for retail and hospitality. Our services include structured cabling, Wi-Fi surveys, firewall configuration, and VPN setup, ensuring always-on connectivity for POS, KDS, and back-office systems.
ERP Systems
Network Infrastructure
ERP Systems
We deliver tailored ERP implementations using platforms like Odoo, designed to streamline operations across inventory, finance, HR, and CRM. From discovery workshops to go-live, we ensure the system fits your workflows, whether you’re a single site or multi-unit franchise business.
IT Training
Network Infrastructure
ERP Systems
We offer staff training for front-of-house, kitchen, and back-office systems—including POS, order management, and cloud dashboards. Training is delivered via video modules, live onboarding, or in-person sessions, tailored for franchisee teams or corporate staff.
Web Development
Web Development
Web Development
We create fast, secure, and fully responsive websites tailored to your business needs. From corporate and hospitality sites to eCommerce platforms, our team delivers modern, user-focused designs built for performance and scalability. Every site we build is SEO-ready, mobile-optimised, and integrated with the tools you use.
CCTV System
Web Development
Web Development
Enhance your business security with our smart CCTV and monitoring solutions. We design and install high-definition surveillance systems with remote access, as well as cloud or on-premise recording options. Whether it’s a single-site or multi-location setup, our solutions provide complete visibility and peace of mind 24/7.
Technology Platforms We Work With
